Shipping policy

Bike Delivery Pricing

  • FREE: Wellington, Kapiti, ManawatÅ«-Whanganui, Wairarapa
  • All other regions: $200 boxed delivery
  • Prefer to collect and save the fee? You’re always welcome — just let us know when you’re coming and we’ll have everything ready for you.

How Our Bike Delivery Works

To offer the best bikes at great prices, we offer the following delivery options:

FREE personal delivery to these regions: Wellington, Kapiti, Manawatū-Whanganui, Wairarapa

That means:

  • ✅ Fully assembled and ready to ride
  • ✅ Set up and adjusted just for you
  • ✅ A quick walkthrough on how everything works

All other areas require boxed delivery which costs $200. Assembly will be needed which you can either do yourself or check with a local bike shop who may be able to assemble your bike for you (please note, that these costs will need to be covered by the purchaser). We’ll provide instructions and tools for assembly, links to instructional videos and also phone support if you get stuck.

 

Other merchandise

We despatch your purchase the same day or next day and email you courier tracking information so you know exactly where your package is. We use Courier Post and, wherever possible, they will deliver to you within 2-3 working days. We try, wherever possible, to use recycled or compostable packaging.

For all orders, we charge $11.90 towards the cost of the courier.

If your purchase fails to show up within a reasonable period, or arrives in a less-than-satisfactory condition, please contact us immediately and Mr Blackwell will get grumpy with some people.